Pros
1. I worked as Cisco TAC engineer in Aricent Technologies 2. Biggest advantage would be getting chance to work on latest Cisco Technology which can shape your career as much as you want 3. Get a chance to support big clients like US Army, NASA, Indian Air force etc. 4. Hardcore technical enviornment 5. CCIE certification is encouraged for every employee 6. But by doing that Aricent ties you for 2 lack/2 years bond
Cons
1. Aricent Cisco TAC is a small part (3 floors) of Aricent and Aricent's dominance is very less as compared to Cisco, consequently all major decisions are made by Cisco 2. Employees are neither considered Aricent's employee nor Cisco's 3. Engineer turned Managers are the only managers we have in the building and they handle business as an engineer 4. Only politics no leadership 5. Employees are chucked out if you are not willing to lick management's a** 6. No respect is shown to the engineers by the management 7. This building is full of bullies and there is no HR to oppose that and management seems to be invinsible so management does anything and everything that comes to their mind. Which includes having boose in the office