Mostly a positive experience. - Banker Capital One Employee Review

4.0
Sep 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Generous paid time off, Incentives can be good when things are busy, a decent work culture, and a genuine desire to encourage career path. Overall, not a bad a place to work. Love the people!

Cons

It is common for premature rollout of new technology or software changes before the systems are tested and proven. This is particularly troublesome when it pertains to incentive point tracking. There is a constant change in the tracking system for no particular reason. At times, it appears they are making it harder to track incentive points. An additional negative is the load of paperwork required to maintain while expected to primarily focus on sales.

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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