Middle management needs a lot of work! - Anonymous employee Capital One Employee Review

2.0
Sep 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation (e.g. Benefits, base, signon bonus, RRSP matching, vacation days and personal days). - Flexible work from home options and depending on the team, good work life balance. - Office space is brightly lit and lot's of natural lighting. Plenty of meeting rooms and collaboration spaces. Now there are standing desks and Macbooks available. - A selection of foosball tables, ping pong table and TVs for watching games with coworkers. - Free goodies (e.g. Tea, coffee, occasionally food). - Plenty of committees to join (e.g. Fun Committee, Philanthropy Committee, Asian Committee). - Casual dress code. - Various Fun Days or company social events throughout the year. - Coworkers are generally intelligent and hardworking. Have met some really nice people and even made some friends. People are usually open to helping and connecting with you. - Senior leaders are friendly and relatively approachable (e.g all hands, office hours, walking around the office).

Cons

- Lot's of bullying in the office by middle management that are not addressed through HR policy or by senior management (e.g. coercion, pranks, humiliation, tolerance of inappropriate behaviour). - Rampant favoritism that is counter to its claims of meritocracy. Very obvious in-group and out-group dynamic. - 360 degree reviews are now gone so performance review is more of "he said she said" and whether you are on the good side of certain key players. - Managers don't know how to coach or develop. Just provides passive aggressive "advice" to keep you in check of your "development plan". - Everyone seems nice but will go behind your back to complain to your manager/others. No one really cares about your development like the company claims unless it helps he/she get promoted. - Overemphasis on the charming and extroverted personality as a factor to success. - Lack of focus and forward momentum in the strategic direction of the company. - Things are poorly documented and very poor training in general so good luck with your own onboarding! - Pressure to spend a lot of time, whether you like it or not, to "socialize" with your peers above and beyond what is reasonable for a professional relationship. - Better to keep your mouth shut about issues in the workplace because it will probably get back to you and you will be the one who gets penalized (this includes the many many "employee" surveys that you are asked to fill out).

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Jul 1, 2026
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Pros

great hybrid model and work life balance

Cons

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1.0
Jun 30, 2026
Recommend
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Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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