Inconsistencies everywhere - Anonymous employee Capital One Employee Review

2.0
Jan 13, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, compensation and paid time off.

Cons

Inconsistency in treatment of employees - favoritism runs rampant, and those who kiss up really do get ahead, while those who knuckle down and work hard are passed over. Also, inconsistency between departments is appalling. While COF has been recognized by Working Mother, I have only known 1 person in 3 departments who has been able to work a flexible schedule. In my current department, I was turned down flat without any reasoning why, and the person who was allowed just gets promoted more.

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5.0
Jun 22, 2026
Recommend
CEO approval
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Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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