Great place to work, but competitive - Process Manager Capital One Employee Review

4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good compared to the rest of VA. Flexible work arrangements are nice and assist with work/life balance. Development opportunities are also nice with Six Sigma and project management classes offered. Will learn a lot about the corporate world and being a professional. You will also have the opportunity to work with many personality types. This assists you in developing the necessary networking and communication skills to be successful and maintain good relationships with your coworkers.

Cons

Very competitive. Each year it gets harder and harder to achieve the higher ratings. Makes the associates feel that they must compromise on work life balance to maintain or get ahead.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

1
See reviews by: Helpful|Rating|Date|All