Pros
By the best things about Capital One is its flexibility affored to employee. Everyone is encouraged work from home if necessary. This is true for most employees through Director & Senior Directors. In addition to this arrangement the talent of individuals is impressive. Capital One's rigiours interview & selection processes help pull in top talent. Capital One takes it one step further by creating collobrative work environments where people are rewarded for thier ideas. Capital One's benefits program is best among its peers. Capital One contributes up to 9% towards 401K, offers 15% discounts on stock purchase plans, provide 3 - 5 weeks of paid vacation a year, paid holidays & sick days, on site gym, running trails, subsized cafaterias, etc... and many more perks.
Cons
Capital One is still a growing company. Unlike Citi or BAC, Capital One is figuring out its culture. As a result it often swings to far when issues arise. For example, if software outage prevent business capability, a new goverance group is created to oversee every aspect of IT delivery. This initial jerk always swings to more balance and appropriate levels, but it can be challenging. This growing company continues to refine its processes and people are often asked to lead & operate in grey spaces. This can be tough when everyone is figuring it out. Finally, the most challenging aspect of employment is the number of ambitious people. Thier recruting process intentionally targets these folks but it ends up creating competition. At year end reviews these employees are calibrated against each other to set the bars for compenstation. From a company stand point it is great because you reward the true top talent, but for individuals with limited insights in to other people's work, it can cause frustration.