Used to be a great place to work - Anonymous employee Capital One Employee Review

3.0
Aug 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The new HQ in Tysons looks amazing (like an actual tech office) and certain locations like Richmond have actual campuses. • Decent 401k match, health/dental/vision • Lots of empowerment when it comes to leading the work • Impactful work – everyone genuinely come in quite motivated If you land yourself with a good team, you can find Capital One to be quite amazing.

Cons

After making it onto the list of top companies to work for, we saw our budget, snacks, and office perks pretty much cut overnight. NY office saw one snack each day disappear and never restocked again. We went from fully stocked draws to pretty much nothing but Reeses cups. Some of the Virginia offices saw snacks completely disappear. What kind of company advertise themselves as a 'tech company' without free food? Meeting rooms have become non existent as senior leadership began making their own personal offices. Management have become less and less visible, and the new hires have become more and more like those of traditional / irrelevant companies. The once young and fresh vibe is disappearing, and the company is now filled with people who came from failed startups and places like Barnes and Nobles. Capital One just can't compete with new tech talent, and they simply cannot offer high enough compensation. Educational benefits are lost, and promotions feels incredibly biased. Individual contributor work is not recognized. There is lots of talk about doing things but nothing ever gets done. Bureaucracy is endless and only getting worst as we bring in the more older and traditional way of management. Work culture can be a hit or miss. You can work late or you can have nothing to do at all. Two years ago, Capital One had an amazing work life balance. Today, not so much. Vacations are tracked like hawks and you cannot take a vacation without somebody calling your personal phone. The moral is extremely low. People are dropping like flies, and there haven't been a single day without another 'Goodbye' email.

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5.0
Jun 12, 2026
Recommend
CEO approval
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Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

3.0
Jun 19, 2026
Recommend
CEO approval
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Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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