Golden Handcuffs - Senior Manager Capital One Employee Review

2.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Capital One has a great compensation package, and as with most jobs, you'll find some decent people working there.

Cons

Performance management is atrocious, outdated, and insulting. The other reviews that you read on here are not exaggerations - Capital One is FULL of employees that will "play the game" and do whatever is necessary to get to the top of the pile. It creates a toxic work environment filled with unethical employees and management, which also fosters their culture of "change for the sake of change". Senior management is always feeling a need to "make their mark" on the org, and as such demand regular sweeping changes to the way things are done. God forbid someone does a great job but doesn't consistently innovate - that's a recipe for dismissal. Additionally, hiring practices have become a circus. Capital One wants so desperately to be acknowledged by others as a "tech company" that they've adopted a number of similar practices as the real tech counterparts use. Here's the problem: People actually want to work at Facebook and Google because their products aren't boring. Those companies can get away with selecting the top 1% of candidates because they have a constant deluge of applicants. Capital One does not, so stop acting like turning down highly qualified candidates in the name of "well they had 95% percent of what we needed, but we just don't feel like coaching the next 5%". It's ridiculous and we let too many great candidates go.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

great hybrid model and work life balance

Cons

experience can depend on your team and manger

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

See reviews by: Helpful|Rating|Date|All