I would rather clean toilets than work here again - Anonymous Capital One Employee Review

1.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

-Above market salary because compensation doesn't know what they're doing. Trust me, you'll need it anyways because by the time you're out of there, you'll need a straightjacket and a therapist. No point working an office job here - you can make $25/hour answering phones at the call centre, and at least you wouldn't have to deal with the corporate bullies and fake personalities.

Cons

-Worst people and worst management I have ever worked with. Manager+ level employees who don't know the core, basic job responsibilities for their function. How can you justify paying these people 6 figures to do absolutely nothing but delegate and go for "coffee and chats"? How ironic is it that a financial company can't even manage their own department budgets effectively. -Discriminatory hiring practices. This entire company caters to hiring young, new graduates and will turn a blind eye to your application if you're over 40. And trust me, if you're not white, you will not grow here. Shred your resume/delete your application now before going through their useless 4-5 round interviews. -Promises one kind of an experience to customers but delivers the opposite. Similarly, they promise one type of employee experience and deliver the opposite. They preach about being on all sorts of "great places to work" lists but have the most inappropriate, unethical culture you'll ever encounter. Bad behaviour becomes justified for survival, and it even gets rewarded. This is how their leadership team is filled with incompetent "lifers". All of this causes their staff to be stressed, lazy and uncommitted - simply staying for their overpriced pay check, or even better, going on disability leave. -If you're not with the "it crowd" or a threat to your boss, they WILL find a reason to dismiss you, whether it's justified or not. HR IS NOT YOUR FRIEND. Keep your problems to yourself, and whatever you do, don't share them with employee relations.

Explore other reviews about Capital One

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Cons

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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