If you can eat, sleep and breath Capital One Auto Finance, you may be successful. - Unit Manager Capital One Employee Review

3.0
Jul 25, 2009
Recommend
CEO approval
Business Outlook

Pros

The medical benefits are pretty good if you are someone that does not have a lot of medical problems. The yearly incentive for managers can be several thousand dollars. Most front line managers are starting to get laptops. You also get 401k matching, tuition reimbursement, discounted stock, and a decent amount of vacation time.

Cons

Managers rarely get praise and recognition for their work. Promotions usually go to those who fit a particular mold or who are good friends with upper management. You have to live at work to get a decent yearly bonus. They are all about numbers and less about customer service and doing the right thing. They will skip on making on process right if they can tweak it for cheap.

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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