Great experience in the retail bank. Just bought ING Direct. Should be a positive for that business. Credit card busines - Principal Associate Capital One Employee Review

5.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

People were smart and like their jobs. Opportunity to change roles every year to try new areas, even across business lines. Job is very flexible to personal needs or work from home desires.

Cons

The culture is a little political. Difficult to get the ball rolling on something new/different. Many layers of management before getting to a decision maker. Headquarters in Tysons Corner, not a desirable place in my opinion.

Explore other reviews about Capital One

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people and truly great work life balance (can be team dependent). Most people are in office 2-3 times a week. Food options are decent (6.8/10) but not as subsidized as I would prefer although they are less pricey than eating out at a Cava/Chipotle.

Cons

Not many, don't have anything to say.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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