Culture Shift - Principal Recruiter Capital One Employee Review

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good place for early career to gain experience or parents with young children who need flexibility in their schedule.

Cons

Lack of opportunities to move up the ladder unless you “play the game”. Lack of training for leaders. Arbitrary performance management & development program. The Bell Curve performance system forces leaders to pick a low performer regardless of actual performance. Additionally, Cross Calibrations require leaders to compare people doing vastly different roles simply because of a shared job code. Culture in the past 6 months has changed drastically for the worse, and it is so disappointing to see a company I have always been so proud to for shift their values so abruptly. To avoid the bad PR of layoffs, they are making leaders “manage out” associates with baseless performance claims. I’ve watched this happen to so many colleagues in the past year.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

See reviews by: Helpful|Rating|Date|All