Pros
some of the people are great to work with. the work/life balance has been very consistent regardless of what team I was on. the compensation is pretty good with decent RRSP match, salary, benefits.
Cons
there's a very closed circle of leaders (dir+) who all grew up in the org together which makes it very difficult to integrate and fit. This is only becoming worse and worse over time where you have to either conform or be forced to leave. More of these types of leaders disguise micromanaging as taking interest or “humble inquiry”. Evidently, it's clear there is a genuine lack of trust in the good people that are hired. Furthermore, outside experience doesn't really matter once someone enters Capital One. It's as if everything is reset and it's either the Capital One way, or no way. What's the point in seeking talent, if they're treated this way? In one of the teams that manage late paying customers, there is a genuine sense of dread when working on projects where people are constantly fearing saying the wrong things. The whole corporate culture is very cult like and leaders talk about diversity but in reality, none of that matters. Opinions are welcomes as long as they're the same.