Confusion Rules - Home Advisor Concentrix Employee Review

3.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

work at home, what's not to love? loaned a computer and ipod no drug testing, not that I would have failed

Cons

one hand doesn't know what the other is doing short training time no support in chat while on phones hard to get a simple question answered in other departments like payroll 'release' process needs a lot of work My mother died and as a full-time employee I got three paid days off. Unfortunately my mother's estate took more than three days to take care of, and so eventually I was let go. It took me more than a month after I was fired to get those 3 paid days in check form, and endless emails with at least three different people. I did get unemployment however, because all I ever heard when I called out was, 'bereavement is only three days' before I got fired, so there was not any warning about how I'd be let go if I continued calling out. So there's that. This is how I was fired: 'Went' to work, worked about 3 hours. Took a break, came back and the programs had shut me out. Tried to log back in, could not do so. Texted TL and the TL in charge of pay, one replied. 'Due to too many missed days of work, the company has decided to release you from employment. Good luck with your future endeavors.' Texted back that I had been actually WORKING and no one bothered to say anything in chat, or call me on the phone, they just shut me out in the middle of my work day. Got another text that said the same thing, with an added, 'This issue is now closed.' Well, thanks. So fired with no warning, while working, and I cannot ask about it? Great employee relations stuff there! And the 4-7 people I was emailing/chatting with during my time out for my mother's death? Not ONE said anything resembling 'I'm sorry for your loss.' Plus, the interview process takes almost a month to complete, there are jobs where you get hired almost right away, Concentrix has a class about once a month it seems, and if you miss it, then they drag out the process to keep you on the hook until the next class.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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