Good culture with great people - Anonymous employee Concentrix Employee Review

3.0
Sep 15, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Talented people to work with who are driven and fun to work with (this is probably the main reason why people stay at Tigerspike) - Supportive local management team -Flexible work hours/ work from home policy -Professional/personal budget (before COVID, but now is unavailable until who knows when) -Some good office culture/perks (bootcamp, Friday lunches, Friday drinks etc) but budget cuts have started making these less quality - Great work life balance

Cons

- Culture has been going downhill and is being taken over by Concentrix (new CEO/Global mgt has no desire to protect Tigerspike culture) - Cutting of costs for everything bringing down employee morale (even small things like employee biscuits) - Engineers being underpaid - No desire to retain the talented employees or the people who make the biggest contributions to Tigerspike - Path progression/support for progression is not a priority for global management -No power is given to local management when they know the office/employees the best. Local management is unable to make decisions due to global management control. Global management calls the shots, local management is then informed after) - No priority to make sure we have sufficient tools to perform our jobs (probably due to budget cuts) -Too centred we around Sydney office -Employees feel quite far removed from global management team and do not feel like they listen to any feedback -Not too much focus on innovation -Barely put in a process for pay reviews (one did not exist before), however this was not followed through due to COVID -Processes internally are quite slow

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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