Coworkers are amazing... But... - Sales Representative Concentrix Employee Review

2.0
Jul 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Love the people I get to work with, the work is easy and the money isn't terrible.

Cons

Terrible management. The most unorganized company I've ever worked for. The higher up the chain the less they know but the more they think they know, it causes the work place to be stressful and for employees to feel mistreated. The goals that upper management set are too high and unrealistic. Huge turnover rate that is scary.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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