Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged Employer

      Concentrix reviews

      DON'T WASTE YOUR TIME - Saves Representative Concentrix Employee Review

      1.0
      May 7, 2021
      Saves representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Expect to not be paid. There are no pros.

      Cons

      HR is non existent No sick pay No paid breaks Expect to not be paid correctly Useless TL Shocking campaign Expected to take abuse from customers who are threatening Don't expect to get support from WFH, the TLs on shift will ignore you and not respond when you have a irate customer who needs help You'll be expected to sell iPhone 12s to pensioners Systems are a joke Constant IT issues No mental health support No way to raise concerns (I have spent hours trying to contact over 8 people about my pay issues and nothing as usual) You will get treated like an idiot Useless training Unless you lick round a TL, you won't be treated with respect Extremely old and outdated hardware

      avatar
      Concentrix Response
      5y
      Hello dear ex-colleague, thank you for your feedback. We are disappointed to hear that you did not enjoy your time with us. It is very important to us to create a positive working atmosphere and to give our staff the tools and training required to do their job to the best of their ability. We will raise your feedback with the appropriate departments to ensure no other staff are feeling this way. If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your future! Thanks, Lisa

      Explore other reviews about Concentrix

      5.0
      Jul 7, 2026
      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good corporate culture, proactive leadership

      Cons

      Not very good career ladder in place

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Concentrix jobs | Concentrix salaries | Concentrix benefits | Concentrix interviews
      Concentrix reviewsConcentrix Saves Representative reviewsConcentrix review