Terrible company - Sales Manager Concentrix Employee Review

1.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Home office during Covid A lot of young people and international crowd

Cons

Terrible IT infrastructure - no proper working phone line for a call center company??? Uppermanagement only cares about numbers not people Stupid meetings about nothing Training leaves a lot to be desired No growth potential (unless you want to become a team lead) Quality of service doesn't matter, only how often you call The job could be nice, but they make it so that everything is just frustrating, because it really is just about the amount of calls you make and nothing else

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Concentrix Response
5y
Hello dear colleague, thank you for your evaluation, which makes us very thoughtful. It's sad to hear that you obviously do not feel comfortable with us. It is always our aim to create a pleasant working atmosphere and good working conditions for our employees. We are sorry that we have not succeeded in this for your perception. We would like to encourage you to talk to us so that we can find a solution together to improve your dissatisfaction. Please contact your team leader, the personnel department or the works council. We would like to work together with you so that you will soon feel more confident with us again. All the best and many greetings. Lisa, Marketing

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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