Average at best - Customer Service Advisor Concentrix Employee Review

2.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility and direct communication Good infrastructure and enviroment simple

Cons

Terrible management Management level communication is poor Terrible weekend and overtime pay

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Concentrix Response
4y
Hey, thanks for your review. We always want to hear what we can do different to work on getting better in what we do.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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