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      Concentrix

      Engaged Employer

      Concentrix reviews

      Treats you terribly. Management is an absolute nightmare - Anonymous employee Concentrix Employee Review

      1.0
      Jun 26, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They paid you. And occasionally gave you a small yearly bonus.

      Cons

      I have never in my life worked for a company that asked so much and paid so little. Management was unfair, and did not care about employees at all. They attempted initially to have you even clock out to use the bathroom. Work from home but if your house was on fire you were expected to sit at your computer. They showed favoritism to employees that didn't work and came down on the employees that did. There's literally so much I could go on and on about. If you are DESPERATE for money, then maybe work here. If you could work almost ANYWHERE else I would. They always had a negative thing to say and hardly ever a positive. And the stringent rules were so septic. Take this as your warning. And I was not an agent for the record.

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      Concentrix Response
      2y
      Hi, thank you for this review. We're really disappointed to read this and even more disappointed you had to experience it. We never want anyone to feel undervalued, like they're being treated unfairly, or dehumanized. We don't stand for any of that as a company and as fellow humans. We really wish we had a chance to get to the bottom of this while you were on the team so that you could experience some change. However, we are going to go ahead and escalate this review anyway so we can ensure no one else has to experience this. Thank you so much for brining this to our attention.

      Explore other reviews about Concentrix

      5.0
      Jul 7, 2026
      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good corporate culture, proactive leadership

      Cons

      Not very good career ladder in place

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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