Good opportunity to start in a new field otherwise would not recommend - Marketing Expert Concentrix Employee Review

2.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

-good opportunity to start in a new field -HO

Cons

-concentrix is the middle man: the projects are based on what the clients want so there is no use in bringing up new ideas, etc -pay is for experienced employees to low -team leads have no expertise usually -if you dont reach your kpis they are constantly on your back, if you do and want to get a higher position they will not promote you as there is a lack of ppl who constantly reach their kpis

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Concentrix Response
2y
Thank you for leaving this review for us. It's unfortunate to hear you're dissatisfied about our processes and taking in new ideas. Unfortunately, you are right in saying that by being the middle-man it is harder to implement innovation, however despite the lengthiness we do take our staff input very seriously and try to apply it to the best of our ability. At Concentrix, we are constantly looking for ways to improve the way we serve our staff, so we appreciate this feedback.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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