Working there less than a year, Great company to work for! - Customer Service Representative Concentrix Employee Review

5.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

- Opportunities to work for big names in the IT industry. - Progression routes available through Personal Development Plans/Individual contract roles (Coaching, Quality, Managerial, etc) - Good atmosphere. - Great way to meet new people from around the world. - Campaign nights out.

Cons

- Experience apparently may vary on the contract you are based on. I haven't heard anything good from people I know working the HMRC roles.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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