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      Concentrix

      Engaged Employer

      Concentrix reviews

      DO NOT WORK FOR THEM!!! - Claims Specialist Concentrix Employee Review

      1.0
      Feb 27, 2024
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some really great people. And I can work remotely, but that has its downfall

      Cons

      Never thought you could micromanage, micromanagement but CNX has proved me wrong. With their shady “SecureCX” camera that allegedly doesn’t watch or record you all shift…well it does. I get up every 45-50 min for a walk due to my restless leg syndrome, lasts maybe 3-4 min tops, and my screen locks me out because it doesn’t see me. The light on my camera never goes off so it’s constantly watching me for a crappy $16.22 an hour. It took me 4 years to go over $15 an hour. The camera did it for me as I researched and it is not safe to have biometrics of employees but they are a shady company. Each year you barely get a 10-15 cent raise. They don’t care about employees. Cost of living is through the roof already but after implementing their invasive camera demands, I quit after 5 years.

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      Concentrix Response
      2y
      We strive to always keep a warm and inclusive Concentrix + Webhelp culture at the forefront of what we do. It’s always evolving, just like every company culture should be. We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re sorry to hear you weren't satisfied with your leaders, pay or work set up during your time here. We’re always reimagining new ways to show how much we value our teams but sometimes you have to roll up your sleeves and tackle the tough stuff. That’s why we appreciate your feedback. It gives us the chance to think about what we can do better. Thanks again for taking the time to send us your thoughts.

      Explore other reviews about Concentrix

      5.0
      Jul 3, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

      Cons

      - low PTO accruance per paycheck - haven't run into many cons yet

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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