Supportive environment with slight pay improvement needed - Medicaid Member Advisor Conduent Employee Review

4.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hire some positions with only 6 months customer service experience. Company provided dual monitor computer work station for remote positions. Helped explain eligibility requirements for NJ Medicaid. Assisted callers to understand the needed financial and citizenship verification documents to qualify for NJ Medicaid. Meaningful work.

Cons

I enjoyed the job but would have appreciated a couple more dollars an hour.

Explore other reviews about Conduent

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great team work, lots to learn

Cons

Building is outdated, Atmosphere is not great.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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