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      Conduent

      Engaged Employer

      Conduent reviews

      HORRIBLE - Call Center Agent Conduent Employee Review

      2.0
      Mar 21, 2017
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime. You have an hour mandatory per day.. so that alone and it adds up. Talking to certain customer is actually really good.

      Cons

      They tell you that everyone has a fair shot at working their way up. When really it's who kisses the most butt. It's a set up. It's ghetto and unprofessional. Everyone is friends and no matter how hard you work of you don't suck up to the bosses you will not move up.

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      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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