Customer Service Rep - Anonymous employee Conduent Employee Review

1.0
May 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Site Level Management and I have no other pros

Cons

Terrible contracts with clients; False hope for new company; Large number of layoffs to hardworking front line employees while increasing the number of top level execs making large amounts of money

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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