Don't work for Cox Houston - Customer Service Representative Conduent Employee Review

1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. You have a job. There really is nothing else. Unless you really, really hate being happy.

Cons

Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

Explore other reviews about Conduent

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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