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      Conduent

      Engaged Employer

      Conduent reviews

      Customer Support - Anonymous employee Conduent Employee Review

      1.0
      Jun 20, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There isn't much. Only pro is I get to work from home.

      Cons

      They treat you like your 2. They tell you when to take your break, they have coaching sessions once a week, they monitor everything you do, and you are required to meet strict benchmarks. Training is a joke and it doesn't prepare you for taking actual calls. The hours are horrible! If you don't want a life work here.

      Explore other reviews about Conduent

      5.0
      Mar 30, 2026
      Lala
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hrs flexible in most positions

      Cons

      Pay is below average for position type

      1
      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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