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      Conduent

      Engaged Employer

      Conduent reviews

      Expect too much for minimum wage - CSA Conduent Employee Review

      2.0
      Oct 4, 2017
      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k is good, work from home.

      Cons

      They expect too much for the amount of work you do. You have to request for shift converge when needing a day off and get a point if you cant find anyone to cover your shift even if you use your PTO. There is a questions line if you need help however you will get an audit if you if they think its not a valid reason to call. What is the use in having a questions line? You get yelled at a lot by patients that are upset.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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