Helping those who need medication prescription renewal and any issues with the account - Customer Service Representative Conduent Employee Review

3.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay and decent hours. The people working there were friendly. Only reason I stopped working there was because it closed down.

Cons

Lots of unhappy customers that don't show any kinds of appreciation. Often angry and apathetic towards you and doesn't understand that you can solve everything.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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