Bed bugs and roaches and fiberglass cuts on my - BGCO rep Conduent Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

This job is close to my home and I only need it for 2 more months

Cons

Where to start. I have bed bug bites, I've caught multiple roaches going across my desk, I randomly have allergic reactions to whatever is in the air vents and 3/4 of the call center is not safe to work in because of a bed bug infestation and people kept getting fiberglass cuts sitting in them. The higher ups are racist & sexist (one man 'escorts' women in the office so consistently it hurts). There was news of a pay raise and a remodel 2 years ago. I have yet to see a change or a cleaning crew enter the two doors in about 9 months. Osha has visited us each quarter and we failed inspection 3 times. Please find another call center, this one is not worth it.

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3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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