Poor management - Customer Service Agent Conduent Employee Review

1.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Stay away from that place

Cons

Management is training people for two months on specific projects and cancels their contracts soon. People who works there for years have KPI's way below the requirements,

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3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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