Don’t Waste Your Time - Customer Service Representative Conduent Employee Review

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive that I can say about working here.

Cons

Supervisors are mediocre. They change things every two seconds, the “clients” are never happy despite doing all that you can do to help the customers, the pay is nowhere near worth it, and you have to deal with supervisors & upper management who bring personal issues into work & will abuse their position. I wouldn’t recommend this company as a whole to a homeless person on the street. This company does not care about you, your family, or your health. Unless you have PTO (I hear now you can only use 3 hours of this per month), you are expected to sacrifice all or take a write-up.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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