This company needs to get it together and value the employees - Technical Support Advisor Conduent Employee Review

1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Like working from home and like the split shift

Cons

Not enough time in training, more concerned with helping the customer even if your not sure what to do, not able to communicate via chat with other advisors, supervisors, etc for assistance on calls (they took that away) only through Blackboard - which doesn't help at all. They do not care about their employees - they have no problems letting people go because there are 20 new people starting. There is constantly system issues, very disorganized, supervisors change constantly and there is no consistency between rules and regulations when it comes to upper management. They all do as they want.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

See reviews by: Helpful|Rating|Date|All