Do not work here unless you read this. - Customer Care Agent Conduent Employee Review

1.0
Jan 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Almost anyone can get hired. Job for someone who needs a little extra money.

Cons

Doesn’t pay well. No pay raises, unless promoted. Hostile environment. Favoritisms. Multiple legal actions taken due to pay or treatment of the company. Multiple company name changes and/or buy out.

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3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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