Don’t take the job, NOT WORTH IT - Customer Service Advisor Conduent Employee Review

1.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. That’s ALL.

Cons

Hostile work environment perpetuated mostly by supervisors and trainers. Extremely late notice changes will be made to your schedule. I didn’t know who my new supervisor would be until the day the change was made, and my schedule was changed at the same time with no advance notice. During training, other advisors were all but berated for daring to ask about changes to take place once training was over so that they could plan their lives around the work schedule. But if you’re absent for any reason, they will COME DOWN ON YOU. Extremely hypocritical and a terrible way to treat employees that they expect so much of. An absolutely constant flow of contradictory information that WILL get you into trouble for “breaking the rules” simply because someone higher up fed you inaccurate information. They will treat you like DIRT and expect you to be grateful for the opportunity.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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