Pros
1. You get to work from home. 2. Communicating through the teams app helps you be part of the team. 3. Benefits were okay. 4. If you need replacement equipment, the company can be fast about getting it out to you.
Cons
Short lunches and you're watched in case you go over your breaks. System issues are common and can be frustrating. You can be let go or asked to resign if the issues are on your end and they happen frequently enough. Although mentoring is offered after training, you only get one or two mentors for a whole training class. Many of my questions went unanswered and I had to get the answers in other ways. The pay for what I was doing was on the low end. Attendence policy can be strict, if it's the busy season and you need time off for a personal issue, prepare to be brushed off or told you just have to show up to work anyway. Team managers can be super busy and they might not have the same schedule as you.