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      Dell Technologies

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      Is a great place to work - Technical Support Specialist Dell Technologies Employee Review

      4.0
      Jun 11, 2008
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can learn a lot of things if you work at Technical Support. There's a lot of training available to you. Is a big company you have the opportunity to grow. The location of the company is a nice place to live Round Rock. Very nice and quite place. In the town you receive a lot of specials in different places just because you work at Dell.

      Cons

      The managers should be more focus on the objectives. They should give more special promotions to the employees who want to acquire some computers. They should improve a lot of minor issues to become a better place to work.

      Explore other reviews about Dell Technologies

      5.0
      Feb 25, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits salary and hours

      Cons

      Bad hours commute and boss

      1.0
      Jun 16, 2026
      Technical sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this point? None honestly.

      Cons

      They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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