Capital One Ruined Everything - Senior Loan Specialist Discover Employee Review

1.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work Work From Home Stipend Relaxed Attendance Policy

Cons

Capital One closed down Home Loans business after telling everyone for months that they were not closing down Home Loans. Loan Specialist were offered severance or they could try to get placed in another department. Most people got placed in Customer Service or Collections with an average of 100 calls per advisor or more per day.

Explore other reviews about Discover

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from leadership Remote or in office optional Training and development

Cons

Lower pay compared to competitors Hard to advance within company No large bonuses or raises

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