A good company but could use improvement. - Senior Personal Loans Underwriter Discover Employee Review

2.0
Sep 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, with good PTO, management tries to support those they manage. Nice facilities with a fitness center on site.

Cons

Pay is low compared to other similar jobs, managers often do not know how to complete the job that the representatives they manage are supposed to do.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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