Ok job for a student, not a career - Collections Specialist Discover Employee Review

2.0
Sep 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Discover paid well for what it was, and the benefits package was surprisingly comprehensive.

Cons

The company struggled to allow any employee creativity or individuality, no personal choice or chance to manage your own desk.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All