Great company; poor, tone-deaf move back to office - KYC Analyst Discover Employee Review

2.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The people, work, pay and PTO are fantastic at discover.

Cons

The biggest downside is the recent announcement of moving back to the office a mandatory minimum 3 days/week for those in the Chicago & Houston metro areas. The delivery was tone-deaf and does not live up to Discover’s supposed Diversity, Equity, & Inclusion (DE&I) standards. Most of all it is not equitable as it punishes those who stayed within the area as their approach going forward states that none of the previously upheld Flexible Work Arrangements would be honored. Additionally it hinders the work/life balance, which they used to say was a big priority. All of this for supposed “collaboration”. When half of a given team is remote, how this promotes collaboration is a mystery. The message is clear: they have large buildings which aren’t being used. In order to make sure they aren’t losing money on an empty building they own then they’ll force people to change their lives and how they’ve adapted over the past 3 years, regardless of family/pet care or current life situation to ensure their parking lots are overflowing and there isn’t enough desk space for everyone on any given day - as was the issue before the pandemic.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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