Bad for Mental Health and Work-Life Balance, but Good Benefits - Customer Service Agent Discover Employee Review

2.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- work from home (no commute) - decent pay for no experience - pretty good managers - full benefit package

Cons

- seems like flexible hours but is not - HR very slow to accommodate disabilities, causing burnout and fatigue among disabled employees - many rude customers daily - only 1 minute breaks or less between calls for 7-8 hours straight - I’ve never felt worse in my adult life than my time working here

Explore other reviews about Discover

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good pay and is

Cons

Too much commitment and is

See reviews by: Helpful|Rating|Date|All