Some Department-Specific 'Growing Pains', but Well Worth It - Market Development Representative Docusign Employee Review

5.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Investment in employees- I've been given abundant opportunities for growth & learning. Internal promotion is common and encouraged, especially for young employees. Transparent leadership- We have frequent chances to provide feedback for our leadership, anonymously or otherwise, which promotes clear communication across the team. Work-Life Balance is highly encouraged.

Cons

The sales org in particular has been going-through rapid growth over the last couple years, and with that we're experiencing some normal 'growing pains' associated with such expansion. Decisions and information in regards to promotion opportunities and team structure can sometimes come at the '11th hour'.

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Docusign Response
7y
Thank you for sharing your thoughts about working as an MDR in Seattle and at the company in general. It is great to hear that you are learning and growing. That is huge. It's also really wonderful to hear that you recognize and appreciate our leadership's transparent approach. We are experiencing growing pains in different deparments. Thank you for your feedback regarding 11th hour promotions. Can I ask that you reach out to Brent McClain and Molly Lambright? They were working on structure around internal opportunities and will have more information for you. Thanks again for writing such a thoughtful review.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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