Nightmare - Store Manager Dollar General Employee Review

1.0
Dec 27, 2010
Recommend
CEO approval
Business Outlook

Pros

-401k matching up to 5% (after 6 months) -If you're intelligent, you're in the minority, so you can easily get a job here and easily move up as everything is very dumbed-down. -Payroll is tight but not unreasonable if store is run properly. This can be next to impossible however depending on your store. If it's in a bad neighborhood as many are, forget it. Staffing will be impossible, controlling shrink impossible.

Cons

-Have to work 6 days a week minimum (they try to sell it as 5 1/2 days and say that if you run your store properly you can work early the day before your day off and late the first day back to work so it's like getting 2 days off...whatever. If I have to go to work the day is shot regardless. They also designate Saturday as the first day of the week, cleverly. These factors combine to stop you from being able to take any long weekends. Goodbye life! -No Employee Discount - the stuff really isn't that cheap at DG folks, you can throw a bone to the employees, even just a 10% discount would be nice. -Poor health & benefit plans -Poor pay. -Little vacation time - after 6 months you get 20 hrs...that's 2 days - and it has to be submitted and approved at least 30 days in advance, then you have to worry about covering the store when you're off, which since you're only allowed 2 other management team members, is difficult to say the least. -Micro-management - every aspect of everything is micro-managed to the extreme...don't dare think for yourself -You're not really a store manager - you're expected to "know your business" but told you have to spend 5 hours every night shift "Recovering" the store (facing/cleaning) and must work 3 nights/week....so as a SM, you are being told to spend most of your week on the floor facing and cleaning to help the store look nice and deter shrink. You're told to ring on the register and do the totes from the truck yourself because as the SM you're the most efficient at it...while your other employees work freight from the rest of the store. Seriously? an SM as the main cashier while my people have free reign around the store? -Everyone is treated like a criminal. Loss Prevention is a HUGE focus and understandably so...but again, pay well and most of these problems will disappear.

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5.0
Nov 27, 2025
Recommend
CEO approval
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Pros

Provided with everything you need to succeed

Cons

Fast paced environment, a lot of turn over.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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