There is always something new to learn, we all learn a lot about customer service and the importance of it. - Assistant Manager Dollar General Employee Review

3.0
Mar 18, 2011
Recommend
CEO approval
Business Outlook

Pros

If you enjoy helping people and want to advance in a company Dollar General is the place for you. You have to be willing to learn and work hard. If you want a sit down job this is not the place for you, but if you can show your value in whatever job you do, you can advance.

Cons

The customers are our greatest resource so we must remember the customer is always right. This is hard at times when you get a grumpy customer. My goal is to have Mr. or Ms. customer smiling before they leave the store.If not a smile we hope they liked the service they got. The personality conflicts should not keep a person from advancing, but often they do.

Explore other reviews about Dollar General

5.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Provided with everything you need to succeed

Cons

Fast paced environment, a lot of turn over.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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