Treat you like a number not a person - Customer Service Specialist E.ON Employee Review

1.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Many delightful names thought up for the same initiatives under different management. Close to Poundstretcher and Morrisons. Long term staff are brilliant. Friends for life. Good pay, salary sacrifice benefits and holiday allowance.

Cons

Micromanaged. Frequently asked to explain why you were 2 minutes over on toilet breaks for the day in front of the rest of the team. Priority on taking calls at the expense of everything and everyone else. Dreadful work life balance. Not uncommon to be told point blank no to taking emergency time off, for example if your child is ill. Asked to get friends or family members to do parents job. Disregard of disabilities and health problems. If your face fits culture. Blatant favouritism with management. Treated like naughty children.

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E.ON Response
8y
Hi, thank you for leaving your honest review of the 10 years that you have spent at E.ON. It is good to hear you have made some very good friends over the years and you rate our salary and benefits package. We are sorry to hear that you have also had negative times at E.ON. As a company we are always striving to improve and would like you to get in touch with us to discuss your concerns further by using the following email address: employerbranduk@eonenergy.com Thank you again, your feedback is valuable to us!

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5.0
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CEO approval
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Cons

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4.0
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