Pathetic Company - Avoid - Barista EG Group Employee Review

1.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Drink(s)- technically according to EG Policy only allowed 1 small drink per shift. 30% off on drinks,merch,food - pretty useless discount considering it can only be used at Eurogarages Starbucks stores, which are mostly at motorway services. Also you are only allowed to use the discount for yourself and not any friends or family that may be with you (cheap scum :L). Nice staff - Only other pro I can think of.

Cons

Pay - £7.83 an hour (for 18+ I believe), I suppose it is better than minimum wage. Also in one month they 'made a mistake' with payroll and overpaid staff and took it back on the next payslip which in 5-6 years of working I have never had happen. Breaks - not paid, although this is the norm with most jobs nowadays Contract - Hired on a basis that I would be available for full time fully flexible ~ 36hrs, 2-3 months later and due to store hours being cut I was dropped to 11hrs for 1 or 2 weeks, ended up getting a second job working for Sainsburys (which by the way is a much better company to work for). Clock-in/Clock-out - If you clock in early you won't get paid any extra, if you clock in late you'll get docked pay, same in reverse, if you clock out late because you have been busy then your not gonna get paid any extra. I personally never bothered using the clock in system for this reason. Hours- Shifts can be from 5:45am in the morning for earlies, and until 6:30pm in the evening. Management - Feel sorry for the supervisors, given they get 50p extra to do a considerable amount of extra work. Can't speak for the new manager that came in as I left, but for several weeks we had no manager and the previous manager was an absolute moron who never did any work, was incapable of proper stock management and had a poor attitude towards people. Area manager only cared about pushing the business' ridiculous targets which given the environment (Starbucks set inside hospital grounds) and customer base : hospital staff mostly, they are not going to want to have their time wasted on up-selling pastry items and trying to be sold a Starbucks card.

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5.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great directors, challenging work, good work life balance.

Cons

Chaotic at times and do not give many holidays.

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job if you have nothing else

Cons

For the most expensive gas station somehow they manage to still be the lowest paid - only being offered a $1 raise for a leadership position when I have over 5 years of management experience is disgusting. They only care about getting people to sign up for rewards and will write you up if you don't get people putting in their number - they basically expect you to hold a gun to the guest head and force them to put their number in - district and regional management only care about juicing their bonuses while the rest of us struggle to pay rent every month - brought this up to regional manger over 3 months ago with a "I'll look into it" yeah right buddy..

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