Great opportunities for the good ones - Tier II Agent - Expedia Expedia Group Employee Review

4.0
Jul 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Very fair to the best employees - management provides better raises to employees who work hard and excel at what they do. They are also very supportive and helpful if you are looking to get into another position at the company, no matter how much they need you to stay where you are. If you're lazy and don't do a good job, chances are they'll keep you around, but your pay will reflect your behavior. Three weeks vacation/sick time is good compared to some other companies I've seen recently, but for a travel company, I think there should be more. Fitness reimbursement along with other random benefits. Good hotel discounts. Very supportive company culture.

Cons

Entry-level pay could be better. More time off to increase our travel knowledge. Crappy employees are allowed to linger and cause problems others have to fix.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits! Quality, affordable medical insurance, 401k, wellness reimbursement, travel reimbursement, plenty of PTO, etc. They have fresh food cooked daily for breakfast and lunch, available for purchase. They also have free food, such as yogurt cups, cheese sticks, and shelf-stable fruits available to all employees. The benefits keep many of us here. I will say, have had two supervisors so far, and they’ve each been great. Very understanding, yet motivating. I haven’t yet met a supervisor who didn’t value their supervisees.

Cons

The main digital platforms we use do not function efficiently, which makes a noticeable impact on our work. On a perfect day, you’ll still spend 8-12 minutes per hour waiting on load screens, but we have experienced days in which the sites were down for about 6 hours within an 8 hour day. I feel that our quarterly goals are not constructed with this in mind. Another major con is—like many places now—job security is an issue. AI is taking over the job of many employees, and while we’re told to embrace it, it’s difficult to do so when you could walk in any day and be told to pack your things.

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