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Express Employment Professionals

Engaged Employer

Fake "verified appointments" leave you driving around endlessly for nothing!!! - Sales Representative Express Employment Professionals Employee Review

1.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

- Industry is booming b/c of chip & PIN conversion coming up October 2015

Cons

- Easily the worst part was going to 14 "verified" appointments and having 12 of them tell me they never heard of us, much less set any appointment. I was angrily run off by several merchants for "ambushing" them!!! Wasted 2 full tanks of gas & 1 week of my life before I stopped the rot & quit. - They would not provide contact info for your pre-set appointments. Probably b/c of above. I ended up trying to Google & find phone #s on my own. - Leads were also all very poor quality. - Over the phone training only for just 2 days. Never met a single person from the company before I was sent into the field. A very strange position to be in, advocating & making promises for a ghost corporation... - Manager was based in a thousand miles away in Texas, and stopped answering phone @ 3p my time b/c it was 5p in Texas even when he knew I was at appointments & could not close w/o his approval. - Appointments are randomly located & timed for same day ONLY, so be prepared to literally criss-cross the entire city all day long. Sometimes they are drive-like-a-possessed-demon to still be late, sometimes a 4+ hr break, with no ability to consolidate or book ahead of time (next day, week, etc.) - Several merchants told me they already had seen 5+ other processing companies before me. They certainly won't choose Express as several appointments were after manager turned phone off & I couldn't give them quotes for anything w/o finance dept.

Explore other reviews about Express Employment Professionals

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Express hosts the best leadership conference hands down!

Cons

I wish it lasted longer!

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The owner, Jessica, is fantastic as is the sales manager, Kirby. It can be a fun environment and putting people in a position to succeed is always rewarding.

Cons

Employees are not held to any sort of reasonable professional standard. Where it directly impacted this role at the time was that at least 25 hours every week were spent essentially begging employees to turn in time cards rather than doing anything productive. Standards seemed pretty inconsistent at times. The company felt a little aimless. There were several conflicting plans for the future. My understanding is that in the six months after my separation, they more or less replaced the entire staff for various reasons. Maybe they got it figured out now.

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